Doha Downtown Hotel Apartment in الدوحة

🕗 opening times

Comments 5

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  Blest Wig

  :: 19 June 2018 16:36:26

  Poor management and service at this hotel since it came under new management. They change policies and services without any formal notifications. God forbid you have a problem and have to deal with management because they lack any sense of customer service and just don't care. Emails, phone calls and messages to management are just ignored and not responded to. What they advertise on their website is false. Don't expect 24hr room service or reception as it no longer exists. The same applies to bathroom amenities. As for housekeeping, you now pay for that separately, something they don't tell you until after you've signed the contract but is still advertised on their website. Apart from its location I would not recommend staying in this hotel.

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  Klein H

  :: 16 June 2018 12:35:55

  THE WORST HOTEL EVER! We have been calling the hotel for more than a week to book a room, but the staff are not accommodating. They said that the reservation should be done through the hotel's website, so we did. (The website is not updated - the offers there were from 2016.) There was an e-mail received by my friend, but we would still like to verify if it was really booked, of course! We had a hard time contacting the hotel as no one was answering the phone. (a hotel without a staff on duty to answer phone calls?!) When I finally got to talk to a certain 'Mohamed', (which I am certain is not his real name) last Thursday afternoon, (14 June 2018, 3-5pm) he said it was all right and that they will call us back. He even approved a late check-out time for free. However, we never received a call from them. Today, we were supposed to go there, so we called up first. Imagine our shock that the booking was not confirmed!!! The manager on duty (16th June, 2018, 9am) said that on the website, it was just automated response, so it did not go through. Just wow! They have caused us inconvenience, disappointment and stress! The management should train its staff to be more accommodating to customers and more knowledgeable about their policies. Worst customer service. Worst manager. Worst management. Worst hotel ever.

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  berkant karduman

  :: 18 April 2018 06:43:05

  Uçuş saati çok erken olduğu için sabah 04.00 da otele girdim. Resepsiyonda kimse yoktu. Güvenlik görevlisi saat 8.00 dan ince check in yapılamayacağını bildirdi. Böylece saatlerce ortada kaldim. Oturup beklerken uyuya kaldığım da gelip uyandırdılar. Burası otel değil. Buraya gelecekseniz mesai saatinde gelin.

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  mu'ath al_Jaradat

  :: 29 December 2017 11:06:47

  كل شيئ فيها جميل جدا .... لكن المطاعم هناك جميعها سيئة للغايه ... ... لكن هناك مطعم في ذا جيت مول الطابق ..٣.. لذيذ جدا ..واسعاره مناسبه وغاليه حسب الطعام ... لكن انصح بزيارته ... ونحن فريق .. مجوهرات زبرجد اتمنى ان تزورونا في محلنا الرائع الجميل المصمم بأجمل التصاميم لأجلكم أعزائنا ...

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  Lara Allegra Lange

  :: 27 December 2017 21:24:25

  I stayed here already the third time and it was every time fine and according to 4* hotel. It’s little bit older , but clean. The rooms are of decent size and the kitchens are clean and good equipped. There are amenities in the bathroom and bedroom. Good value for money.